Legal

Terms of Service

Last updated: March 1, 2026

Important: MessyTax is a software tool, not a licensed tax preparer, CPA, or financial advisor. Our reports are organizational aids and must be reviewed by a qualified tax professional before filing with the IRS or any tax authority.

1. Acceptance of Terms

By creating an account or using MessyTax.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and MessyTax.com.

2. Description of Service

MessyTax provides an automated bank statement extraction and bookkeeping service. You upload PDF bank statements; our system extracts transaction data, categorizes it, and returns a structured Excel report. The Service is intended to help you organize financial records for review by a qualified tax professional.

3. Not Professional Tax Advice

MessyTax is not a licensed tax preparer, CPA, enrolled agent, or financial advisor. Nothing produced by the Service constitutes tax advice, legal advice, or a guarantee of accuracy for tax filing purposes. You are solely responsible for verifying the accuracy of all extracted data and for all tax filings. Always consult a qualified tax professional before filing.

4. Eligibility

You must be at least 18 years old and have legal authority to upload the documents you submit. By using the Service, you confirm that the bank statements you upload belong to you or to an entity for which you have authorization to act.

5. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activity that occurs under your account.
  • Notify us immediately at support@messytax.com if you suspect unauthorized access.
  • You may not share your account or allow others to use your credentials.

6. Acceptable Use

You agree not to:

  • Upload documents you do not own or have authorization to process
  • Upload illegal content, malware, or content that violates any law
  • Attempt to reverse-engineer, scrape, or abuse the Service or its AI systems
  • Use the Service for any fraudulent or unlawful purpose
  • Interfere with or disrupt the integrity of the Service
  • Resell or sublicense the Service without written permission

7. Payments & Refunds

All fees are displayed clearly before purchase. Payment is processed securely through Stripe. By submitting payment, you authorize MessyTax to charge your payment method for the selected service tier.

Pricing Adjustments: We reserve the right to change and adjust our subscription pricing at any given time. We will provide prior notice at least 7 days before any pricing changes take effect.

Refund Policy: If our AI system fails to produce a report and all retry attempts are exhausted, you are entitled to a full refund for that job. Refunds are not available for successfully completed reports. Contact support@messytax.com within 7 days of job completion to request a refund review.

8. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

  • Uploaded PDF bank statements are deleted within 48 hours of job completion
  • Processed Excel results and extracted data are retained securely for your ongoing use
  • We do not sell your data to third parties

9. Intellectual Property

The MessyTax platform, software, design, and brand are owned by MessyTax.com. You retain ownership of your uploaded documents and the reports generated from them. You grant us a limited license to process your documents solely to provide the Service.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranty of any kind. We do not guarantee that the AI extraction will be 100% accurate, that the Service will be uninterrupted, or that reports will be error-free. AI systems can make mistakes; always verify extracted data against your original statements.

11. Limitation of Liability

To the fullest extent permitted by law, MessyTax.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including any IRS penalties, fines, or tax liabilities resulting from reliance on our reports without professional review. Our total liability to you shall not exceed the amount you paid for the specific job in question.

12. Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason with reasonable notice. You may close your account at any time by contacting support. Upon termination, you may request deletion of your data by contacting support.

13. Changes to Terms

We may update these Terms at any time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law.

15. Contact

Questions about these Terms? Contact us at support@messytax.com or via our contact form.